ProPay Tutorial


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Send an E-mail Invoice

Step 1

Log in to your ProPay Account by going to Enter your e-mail address and password. Use the e-mail address you used to sign up for your ProPay Account.


Step 2

Once you have logged in to your ProPay Account, roll your mouse over the "Process a Card" menu on the top of the page. Select send an email invoice.

Send an e-mail invoice

Step 3

You will land on the Send an E-mail Invoice page. Enter in all of your customer's information including the amount you are requesting from them and their e-mail address. When you have entered all of the information required, click "Submit".

Send Email Invoice Form

Step 4

Before the transaction is complete, you will be shown a page confirming the e-mail invoice information. If all the information is correct, click "Submit"

Email Invoice Confirmation

Step 5

Once you have submitted the e-mail invoice, your customer will receive an e-mail with a secure link which they can click on to enter their own payment information. Once your customer pays you, you will receive a confirmation e-mail. After you send an e-mail invoice, your customer will have 14 days to pay you before your request expires.

Step 6

Once your customer has successfully paid you through the e-mail invoice you have sent, the funds will settle in your ProPay Account and you can view the details of the transaction in your My Reports section of your account.


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